Collection Notice

Payment Obligations

By placing an order with Direct Rx Center, the customer agrees to provide valid payment for all goods and services rendered. All transactions are processed in real-time. In the event of a payment failure or reversal (Chargeback), the account will be placed under Administrative Review.

Delinquent Accounts

Accounts with outstanding balances or unresolved payment disputes are subject to:

• Immediate suspension of prescription fulfillment.
• A standard late fee of 15% on the total invoice amount.
• Transfer of the file to our third-party collection agency if unpaid after 30 days.

Billing Integrity

Direct Rx Center adheres to the Fair Debt Collection Practices Act (FDCPA). We aim to resolve all billing discrepancies internally via our 24/7 billing desk before escalating to formal collections.

Billing & Collections Support

For payment arrangements, contact our treasury department.